I’m happy to report that if you need it, we can deliver private chat in your own virtual computing environment. Many companies have decided that instant messaging saves time and increases productivity…and can even increase the awesomeness of the customer experience.
We can add this functionality into your virtual desktop environment in a snap. Once you double click on the chat icon, a small window appears showing your internal office contacts. Simply make yourself available and you can connect with other customer support or managers across the room or in another office.
Remember this IM solution is private to you and isn’t archiving sensitive customer conversations on your local hard drive. The chat client is in your private cloud and will give your small business the edge in speed and agility it needs to compete it today’s economy.
Learn more about this solution on the Instant Messaging information page.
